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15476 NW 77th Ct. #624 |
Customer Success
Riverside Health System, VA
Currently using: AHIQA AHI Lobby AHI Eligibility Verification
Our accuracy within AHIQA across all registrations is running around 88%. This is then translating into a billing system clean claim rate of 84%, up from 62% 18 months ago. This translates into 2 less billers (out of 7 initially).
Northside Hospital, GA
Currently using: AHIQA AHI Lobby
Since the implementation of AHIQA our QA percentage has been maintained to meet our standard of 97% accuracy of all registrations. Prior to AHIQA or accuracy rate was at 90%, we have had a 7% increase.
Baptist Health System, AL
Currently using: AHIQA
Less than a year ago our two Training Specialists had responsibility for QA for the 7 hospitals that make up the Baptist Health System. They were manually checking over 50 indicators per account for 25% of our registrations.
This took up most of their time. Other than new employee training, ongoing training and routine duties were pushed to the back burner.
The Patient Access Directors and Training Team began a search for an automated QA Business Partner and after viewing many products we selected AHI. Within 3 months we went live with our automated QA process.