Testimonials

“AHIQA has helped MCCG improve registration at the point of service. Having the ability to customize and format rules based on our revenue cycle needs has had a major impact. Management use the AHIQA reports to audit staff performance and registration quality. We can see real time the problems our staff is encountering and use that information to customize educational tools accordingly.”

— Sheryle Sharpe
Education Specialist PAS, Medical Center of Central Georgia Macon, GA

“AHIQA and Lobby provided us with the tools we needed to improve our patient wait time and registration accuracy. The reports are a great tool to use when completing employee evaluations.”

— Bobbi Castor
Registration Supervisor, Firelands Regional Medical Center, Sandusky, OH

“Before we purchased AHIQA and AHI Eligibility our accuracy rate was at 80% and our denial rate was at 20% of claims, once we implemented the QA and Eligibility, within 90 days the registration accuracy rate rose to 97% accuracy, and our ER registrars today are at 99.9% accuracy. I find that not only is QA an accountability tool for the staff, it is a teaching tool as well, when the registrars dispute an error the supervisors have a chance to respond with what they should have done. We have monthly denial meetings with the business office and we look at the registration denials, we have gone from 20% denial to less than 2% denials for registration. This product has saved hundreds of man hours to manually measure accuracy, it has also saved hundreds of hours in emails from the business office and correcting after the fact, corrections are made by the registrar within a 72 hour window, the results are clean claim hits and passing through the editor, payment from carriers are received much quicker due to AHI Eligibility.”

— Antionette Anderson
Director of Patient Access & Centralized Scheduling Skaggs Community Health Center Branson, MO

“My staff and I rate AHIQA 5 stars! It's so user friendly and the support department is phenomenal! The quality of our registrations have improved significantly!”

— Kathy Botbyl
Director of Patient Access, Chilton Memorial Hospital, Pompton Plains, NJ

“I'm sold on AHI Software. I have found it to be a great training tool for our staff.”

— Shill Breedyk
Business Office Assistant Director, Eastern New Mexico Medical Center, Roswell, NM